This page contains the full terms of use for the RM89 platform. Please read carefully before registering or using any services offered by RM89. By registering or continuing to use the platform, you are deemed to have understood and agreed to all terms set out below.
Key points every RM89 member should know before playing
Important Note: This Terms & Conditions document constitutes a legally binding agreement between you ("Member") and RM89 ("Platform"). By registering, logging in, or using any part of the RM89 platform, you confirm that you have read, understood, and agreed to be bound by all terms set out below. If you do not agree with any part of these terms, please cease using the RM89 platform immediately.
The RM89 platform is an online entertainment service dedicated to players in Malaysia. To register and use the RM89 platform, you must meet all of the following eligibility requirements at all times:
RM89 reserves the right to request identity verification documents (MyKad or passport) at any time to confirm a member's eligibility. Failure to provide the requested documents within the stipulated timeframe may result in account suspension or termination.
Warning: Registering on behalf of another person, including a family member or friend, is strictly prohibited. Each account must be owned and operated solely by the registered individual.
Registering for an RM89 account is free of charge. During the registration process, you are required to provide accurate, current, and complete information. RM89 relies on the information you provide for identity verification, payment processing, and account-related communications.
Each individual is permitted to hold only one active RM89 account. Owning multiple accounts is a serious violation of the platform's terms of use. RM89 employs various technical methods to detect multiple account ownership, including IP address monitoring, device information, and transaction pattern analysis. All duplicate accounts identified will be terminated, and all associated balances and winnings will be forfeited.
You are fully responsible for keeping your RM89 account login credentials secure. This includes:
RM89 will not be held liable for any losses arising from unauthorised use of your account resulting from your own negligence or failure to maintain adequate security measures.
You are required to keep your personal information up to date whenever changes occur, particularly your phone number and email address. Outdated information may hinder the identity verification process and delay withdrawal transactions.
RM89 supports a range of local Malaysian payment methods for members' convenience. All financial transactions on the RM89 platform are processed exclusively in Malaysian Ringgit (MYR).
RM89 accepts deposits via the following payment methods:
The minimum deposit limit is RM20 per transaction. The maximum daily deposit limit depends on your account tier and can be adjusted by contacting the RM89 support team.
Withdrawals from your RM89 account are subject to the following conditions:
Bonus funds credited to your account cannot be withdrawn directly. They must be used to place bets on RM89 platform games and meet the wagering requirement specified for each promotion before any winnings derived from those bonus funds become eligible for withdrawal.
Note: RM89 is not responsible for any processing delays caused by eWallet providers or banking institutions. If your withdrawal takes longer than the stated timeframe, please contact the RM89 support team via live chat and include your transaction number.
RM89 offers a range of promotions and bonuses for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each promotion. The following general terms apply to all RM89 promotions unless otherwise stated:
Most RM89 bonuses come with a minimum wagering requirement before any winnings derived from the bonus can be withdrawn. The wagering requirement is expressed as a multiple of the bonus amount received. For example, a RM100 bonus with a 10x wagering requirement means you must place cumulative bets totalling RM1,000 before winnings from that bonus become eligible for withdrawal. Full wagering requirement details for each promotion can be found on the respective promotion's terms page within the RM89 platform.
The following activities are considered bonus abuse and may result in account termination:
The RM89 platform offers a wide range of game categories including slots, live baccarat, lottery, and other Live Casino games. The following general rules apply to all games on the platform RM89:
All games on RM89 use a Random Number Generator (RNG) that has been independently verified by internationally recognised third-party auditing bodies. The RNG ensures that every game outcome is truly random and cannot be predicted or influenced by any party, including RM89 itself. Game results are final and cannot be disputed unless there is verified evidence of a technical failure.
In the event of a technical disruption or connection failure during a gaming session, RM89 will use system records to determine the last valid game state. RM89 is not responsible for losses caused by interruptions to the member's internet connection. Any dispute regarding a game result must be reported to the RM89 support team within 48 hours of the game in question.
All lottery draws on RM89 are conducted using a cryptographically verified RNG. The hash for each draw is published prior to the draw taking place. Lottery tickets cannot be cancelled or refunded once a purchase is confirmed. Lottery winnings are automatically credited to the member's RM89 wallet within 5 to 15 minutes of the draw result being confirmed.
Each game has its own minimum and maximum bet limits. These limits may vary by game type, game variant, and VIP membership tier. RM89 reserves the right to adjust bet limits at any time without prior notice. Current bet limits are displayed within the game interface when you are logged in to your RM89 account.
RM89's sports betting and e-sports section covers markets including the Malaysia Liga Super, EPL, badminton, and various e-sports tournaments such as MLBB M-Series, CS2, Valorant, and Dota 2. The following terms apply to all sports and e-sports bets placed on the RM89 platform:
All bets are only considered valid once confirmed and accepted by the RM89 system. Bets showing an "Accepted" status in your account history are valid and binding. Odds displayed are valid at the time the bet is accepted. RM89 reserves the right to void any bet placed at odds that were incorrectly displayed due to a technical error.
If a match or event on which a bet is based is cancelled, suspended, or not completed in its original format within 72 hours, all related bets will be voided and funds returned to the member's wallet. Exceptions may apply for certain markets where the outcome was already determined before the event was halted.
RM89 takes a firm stance against any form of match manipulation. Any member who is suspected of being involved in, or has knowledge of, any attempt to influence match outcomes for betting gain is required to report it to the RM89 team. Accounts found to be involved in such activity will be terminated immediately and all related winnings will be forfeited.
In-play or live betting on RM89 allows members to place bets while a match is in progress. Odds for in-play bets change dynamically in line with how the match unfolds. RM89 reserves the right to suspend in-play bet acceptance at any time, particularly during stoppages, player injuries, or other circumstances that may affect the fairness of the odds.
RM89 believes that responsible entertainment is the foundation of a healthy and sustainable platform. We provide a range of tools and resources to help members maintain control over their playing habits.
All RM89 members can access the following tools directly from their account settings page:
If you or someone you know is showing signs of a gambling problem — such as chasing losses, borrowing money to gamble, being dishonest about gambling activity, or neglecting daily responsibilities due to gambling — please seek help immediately. Talian Kasih Malaysia can be reached at 15999 free of charge and in confidence.
RM89 reminds you: Gambling is for entertainment purposes only. Never bet with money you cannot afford to lose. Game outcomes are unpredictable and no strategy can guarantee long-term winnings.
RM89 takes member privacy seriously. All personal data collected during registration and platform use is protected with 256-bit SSL encryption. RM89's full policy on the collection, use, and protection of member personal data is set out in the Privacy Policy which forms part of the terms of use of this platform.
RM89 collects information necessary for platform operations, including your name, phone number, email address, payment details, and transaction records. This information is used for identity verification, payment processing, member communications, and compliance with legal requirements.
RM89 maintains a strict anti-money laundering (AML) policy in compliance with Malaysian law. The platform reserves the right to request supporting documents to verify the source of funds used for deposits. Suspicious transactions will be reported to the relevant authorities. Accounts suspected of involvement in money laundering activities will be terminated, their balances forfeited, and the matter reported to the relevant authorities.
RM89 employs multiple layers of security to protect the platform and member data, including 256-bit SSL encryption, optional two-factor authentication (2FA), real-time account activity monitoring, and an advanced fraud detection system. Members are encouraged to enable two-factor authentication in their account settings for added protection.
An RM89 account may be terminated either at the member's request or by RM89 due to a breach of the terms of use.
Members may request account closure at any time by contacting the RM89 support team via live chat or email at support@rm89.my. Prior to closure, all eligible balances (real money balance excluding bonuses) may be withdrawn in accordance with standard withdrawal conditions. The account closure process typically takes 3 to 7 business days.
RM89 reserves the right to suspend or terminate any account without prior notice if:
In the event of termination due to a breach of terms, RM89 reserves the right to forfeit all balances including real money and bonuses, and accepts no liability for any losses incurred by the member concerned.
RM89 reserves the right to modify, amend, or update these Terms & Conditions at any time in response to operational requirements, legal developments, or platform improvements. Members will be notified of significant changes through:
Continued use of the RM89 platform after the effective date of any changes constitutes acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account before they take effect.
These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or related to the use of the RM89 platform will be resolved through the mechanisms established by the relevant authorities in Malaysia.
If you have any questions regarding these Terms & Conditions, please contact the RM89 team via 24/7 live chat within the platform or by email at support@rm89.my. Our team will endeavour to respond to your enquiry within 24 business hours.
Final Acknowledgement: By using the RM89 platform, you confirm that you have read and understood these Terms & Conditions in full, that you are 18 years of age or older, that you are using this platform voluntarily for personal entertainment purposes, and that you agree to be bound by all terms set out in this document.
Quick answers to the most frequently asked questions about RM89's terms of use
Register for free and enjoy 500+ of Malaysia's best games — slots, live baccarat, Liga Super sports betting, MLBB e-sports, and lottery. Easy deposits via Touch 'n Go or GrabPay, with fast withdrawals in as little as 15 minutes.
For members aged 18 and above only. Please gamble responsibly. Talian Kasih: 15999